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"THE Source / Resource for Furnishings - Furniture, Fixtures, Casework and Design Accessories"

It's a fact of business life ... To keep our competitive edge, we must constantly upgrade the quality of the service we offer. There's no getting to a certain point and then stopping. If we do that, our competition will quickly pass us by.

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"7th Commandment of Customer Service ...


Ruthlessly weed out all policies and procedures that are customer unfriendly:
Remove all barriers to good customer service. Eliminate "rupoles" (rules, policies and procedures) that stand between us and our customers."

-eBuildingSource Management Guideline